Est. 1910

Restoring Stability for a Riverfront Rotherhithe Development

This purpose-built Thames-side residential development comprises of approximately 165 units across five blocks. Approximately 45% of it’s high rise units are owner-occupied (according to 2025’s Resident Profile surveys).

Our management service helped Leaseholders to restore financial clarity and strengthen long-term planning. 

Jennings & Barrett have acted as the Managing Agent for this large estate since January 2023. The

estate includes a tennis court, above ground and underground car parking facilities, garages, as well as shared external areas with an adjoining hotel.

During onboarding, it became clear that the budget was insufficient to cover expenses –

As of 2026, this development now has a realistic, sustainable budget, with finances that enable this block to maintain a “steady state” – a budget that can cope with economic changes whilst delivering for resident needs.

Scaffolding lines the exterior walls of a building on the large development. The entrance to the underground car park can be seen in the middle of the image.
An underground bike store on the estate has an open door, showing a neat row of safely stored bicycles.
A sign in the car park shows a CCTV is in operation warning
Underground Carpark at this high rise, large estate
A picture taken from within the development shows the residential buildings lining a road, leading towards a sky scraper
Scaffolding on the side of the building shows that roof works are underway
Blocks of flats line the development's communal tennis courts
A crane marks the wharf where this large luxury estate is situated.

Restore Financial Clarity

The client came to us with historic accounting inconsistencies, unfair cost allocations, and issues with the communal water billing.

Our audit of the accounts showed that there was very little financial resilience, and we saw big swings in overspends, underspends, and recharges. The block’s budget was found to be insufficient to cover expenses.

Our Accounts team and the block’s Named Property Manager created an effective strategy that enabled the Estate to …

Deliver financial transparency

With our financial management and leaseholder-facing systems, as well as our cost re-allocations, Leaseholders have more stable service charge demands and less in-year budget changes. They can use our Property Portal to keep up to date on their service charge accounts and view block budgets.

Directors of the block are able to view financial information for the block’s funds in their Property Portals.

As a result, all parties are able to anticipate, communicate and budget more effectively.

Improve long-term maintenance and strengthen long-term planning.

The estate had issued two Section 20 Major Works Consultation to Leaseholders in 2021. The works had not commenced by the time Jennings & Barrett took over management in 2023.

Due to the time period between the notices being served, and our takeover, the consultation period had expired.

We consolidated the existing plans into a single project, designed as a Preventative Maintenance Programme and addressing end-of-life assets and recurring defects – ending a cycle of piecemeal repairs. The building now has improved Health, Safety and Fire compliance, ongoing roof and balcony repairs, and better lift asset management – helping Leaseholders to restore and maintain the value of their homes.

Stablise complex estate operations

Thanks to the new Planned Maintenance Programme, diligent contract oversight, improved insurance procurement, and our expert Estate Management Services, we’re correcting historic underinvestment and limited CapEx planning, and as of 2025’s budget, had increased the reserve fund contributions by 50%.

SOLVING HISTORIC ISSUES TO HELP DELIVER STABILITY

This Development Required Our Support To …

Our robust onboarding process helps us to identify the priorities and challenges for this blocks management takeover.

GET SUPPORT FOR YOUR MANAGEMENT CHALLENGES

Do you have estate management challenges? We’re experts at problem solving.

 

Talk to our team about your needs and discover how we’ll help you to deliver stability across your development.

Let’s talk about your needs
blockmanagement@jenningsandbarrett.co.uk
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