A malfunctioning bathroom tap

Please report non-urgent issues via the button below.

If your tenancy with a Jennings & Barrett-managed property predates 1st May 2026, then your tenancy automatically converted to an Assured Periodic Tenancy on 1st May 2026.
A new tenancy agreement was not required, but you would’ve received the Tenant Information Sheet via email.
Click the button below to access this sheet, should you need a reminder of the contents.

Image of two neighbours chatting and smiling.
Image from Unsplash

Our Anti-Social Behaviour Policy is designed to ensure a safe and respectful living environment for all our tenants. Our policy outlines clear procedures for reporting and resolving issues, ensuring all complaints are handled appropriately.

Your tenancy give you rights and responsibilities. Keep to the rules and don’t break your tenancy agreement. The below information is generic. You should check your tenancy agreement if you have any specific queries regarding the contents of this guide.

Hands exchanging a key

Photo shows a smoke alarm and smoke

Please ensure that you:

  • Test your smoke alarm once a week. Press and hold the “test” button and wait for a sound to be heard.
  • Change the batteries if you do not hear a sound.
  • Dust/clean your smoke alarm at least once a month.

Advice for keeping your home free of damp

Moisture is always in the air, even if you cannot see it. If the air gets colder, it cannot hold all the moisture. This creates tiny drops of water – condensation – that can settle on windows, walls, and cold surfaces. If left, this can lead to staining and mould growth.

Find out how to reduce moisture in your home to keep it free from the damp conditions that lead to mould.

A snippet of the cover of the Condensation Care leaflet shows condensation on a window.

The Fire Kills campaign logo shows an outline of a house on fire. Text reads "Fire Kills. Let's Prevent It."

It is important to understand fire safety for your home. This resource provides general guidance on topics such as fire evacuation strategies for living in apartment blocks, requesting Personal Emergency Information Plans for vulnerable and disabled residents, and information on Fire Doors.

Please note that this page may link to resources or information that has not been created by Jennings & Barrett. Should you have any questions about the contents of this page, or wish to notify us of any access issues you may experience, please email operations@sienna-buffalo-255343.hostingersite.com to let us know of your needs or queries.

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